"Does your computer service provider get paid when your computers are up, or when they go down?"

Most small business owners walk into the office on Monday morning and hope that their computers will work. They also may spend a significant amount of their own time trying to manage their computers, fixing small problems or just putting up with them because they worry about the uncertainty of their computer service provider’s dreaded hourly rates.

Fortunately there is a better way to manage technology budgets and computer problems. Instead of waiting for their computers to fail and then reacting, many small businesses today are realizing that a large percentage of technology issues can be prevented in the first place. By following best practice guidelines and using active monitoring and alerting tools, many early warning symptoms can now be detected and acted upon before they escalate into major problems and system outages.

We are the first and only computer services company to backup our managed services program with a real guarantee: If any of our customers experience any downtime while on our B.E.S.T. (Business Enhanced Support Technology) program Trouble-Free plan, we pay them RM100 per hour until we get their system back up!

Only Computer Troubleshooters, the world’s largest computer service network, has the expertise to confidently offer this industry-leading No-Downtime-Guarantee*.

* Some restrictions and conditions apply.